Our Caplugs
Why free samples?
At Caplugs, we believe in providing our customers with every opportunity to thoroughly test our products before deciding to purchase. That is why we offer free samples right across our range, allowing you to evaluate multiple sizes and designs in practice and at no cost.
We have designed the service specifically to help you find the perfect solution for your needs, easily and with complete confidence. Each method is user-friendly and efficient, ensuring a seamless process from request to receipt.
How to request
Request a sample conveniently online by completing the form below, or contact us to get a sample by email or phone.
By email
Contact our customer service team by email with details of your sample requirements and we will respond promptly.
By telephone
Call our customer service desk to discuss your needs and request samples directly — we are happy to help.
Behind the scenes
When we receive your sample request, our warehouse team springs into action. Here is how we ensure your samples arrive quickly and accurately.
1
Your request is registered in our system and assigned to the relevant warehouse team.
2
Our warehouse team carefully selects and prepares the requested samples from our extensive stock of catalogue products.
3
Each sample is inspected before packing to ensure it meets our quality standards and matches your specification.
4
We promptly send out the samples, aiming for quick delivery to allow you to begin testing without delay.
5
Our sales team follows up to ensure the samples met your requirements and to assist with next steps.
